Why You Shouldn’t Keep Customers Waiting and How Route Planning Software Can Help
The biggest problem facing any industry that is required to go to the customer's location is that people are becoming increasingly impatient. A survey sponsored by Interparcel out of the UK found that 50% of Brits admitted to becoming more impatient in the past 5 years. While it’s no surprise that patience is waning in our society, there are ways to monitor and measure customer satisfaction, and also improve the accuracy of your daily schedules. When you are a delivery company or…