Amazon Care: Amazon’s Telehealth Service, Launches Nationwide by Summer

On Wednesday, March 17, 2021, Amazon announced an upcoming expansion of its health care service, Amazon Care.

Amazon has been servicing Amazon employees in Washington state since late 2019. The service puts individuals in touch with health care professionals via an app, 24 hours a day. In the Washington area (where Amazon is headquartered), Amazon employees can also use the app to schedule at-home health care visits and prescription delivery.

In a matter of months, it will be expanding its Telehealth services to the rest of the country, where any interested employer may join.

“Amazon Care enables employers to provide access to high-quality medical care within 60 seconds for employees, including options for care around the clock through messaging or video.”

Amazon press release

While in-person services will not be part of the national rollout, the virtual services will be. These include:

  • COVID-19 and flu testing
  • Vaccinations
  • Treatment of illnesses and injuries
  • Preventive care
  • Prescription requests, refills and delivery

Amazon notes that individuals are typically connected to a health care professional within 60 seconds after navigating the app.

What’s next for Amazon Care?

Amazon notes that Amazon Care should be treated as a supplement to other health care coverage, such as an employer health plan.

Employers interested in learning more about these expanded Telehealth services can visit

For More Information

Virtual health care is on the rise fast, but that doesn’t change the fact that being fully insured can help lessen the cost of medical services. Reach out to Next Generation Payroll to learn more about how we can make self funded insurance vs fully funded easier for you to access and understand. Next Generation Payroll is a local black-owned business in Dallas. We are one of the top payroll processing companies for small businesses based in Dallas, TX. We provide multiple services that are designed to create a level playing field for local businesses to thrive in a global economy. In other words, our services are centered around risk management, operational efficiency, and strategies that improve market penetration by helping you generate new business leads. We build up small businesses making sure your business is solvent, and it operates efficiently in all economic climates.

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